Store policy
Privacy Policy
What we collect, how we use it, and the choices you have.
Last updated: October 21, 2026
This policy explains what personal information Printgu collects when you visit printgu.com or place an order, how we use it, and the choices you have.
Who we are
Printgu is an online store for sports apparel and team gear, printed on demand. Mailing address: 1001 S Main St, Ste 600, Kalispell, MT 59901, USA. Email: support@printgu.com.
Information we collect
Information you give us. Your name, email address, shipping and billing address, phone number (if you give it), order details, the names and numbers you add to personalised items, and anything you write to us.
Information collected automatically. Your IP address, device and browser type, pages you visit, and how you use the store, collected through cookies and similar technologies.
Payment information. Payments are handled by our payment processor. We receive confirmation of payment, but not your full card number.
How we use your information
- To process, print and deliver your order.
- To send order confirmations, shipping updates and replies to your questions.
- To prevent fraud and keep the store secure.
- To understand how the store is used and improve it.
- To send marketing emails if you agree. You can unsubscribe at any time with the link in any marketing email.
Who we share it with
We share only the information needed with:
- payment processors, to take payment,
- print and fulfilment partners, to make and pack your order,
- shipping carriers, to deliver it,
- service providers such as email, hosting and analytics tools, who work on our behalf.
We may also share information if the law requires it. We do not sell your personal information for money.
Cookies
We use cookies to keep your cart and checkout working, remember your preferences, and understand how the store is used. You can block or delete cookies in your browser settings, but some parts of the store, such as the cart, may stop working.
How long we keep it
We keep order information for as long as we need it to provide our service and to meet legal, tax and accounting requirements. We delete or anonymise other information when it is no longer needed.
How we protect it
We use SSL encryption and trusted service providers to protect your information. No method of storage or transmission is completely secure, but we work to keep your data safe.
Your rights and choices
You can ask us to show, correct or delete the personal information we hold about you, and you can opt out of marketing emails at any time. Depending on where you live, such as California, Montana or other US states with privacy laws, you may have additional rights, including the right to know, delete, correct and opt out of certain uses of your data.
To make a request, email support@printgu.com. We may need to confirm your identity before we act on it. We will not treat you differently for using your rights.
Children
Our store is not meant for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Email support@printgu.com and include your order number if you have one. We reply within 1 to 2 business days, Monday to Friday, 9:00 AM to 5:00 PM Mountain Time.
